Membership
An annual membership for access to a dedicated Apple expert — the same idea as a family doctor, for your technology.
Individual
For one person and their Apple devices.
- A dedicated Apple expert who knows your setup
- Help with your Mac, iPhone, iPad and accounts
- Security and backup check-ins
- On-site (Richmond area) or remote help
Family
For households sharing Apple devices and accounts.
- Everything in Individual, for the whole household
- Family Sharing, parental controls and shared accounts
- Help with new devices and hand-me-downs
- One trusted contact for everyone
Small Business
For small teams that run on Apple.
- Concierge support for your team
- Device setup, management and Apple Business Manager
- Security, backups and onboarding/offboarding
- Planning for upgrades and new hires
Contact us for pricing.
Frequently asked questions
How much does membership cost?
Contact us for pricing.
Do you work on PCs too?
Yes! We’re Apple people at heart, but we’re fluent in PC too. Macs are our first love, and Windows is a close second. Whether it’s a Mac, a PC or a mix of both under one roof, we’ve got you covered.
Do I have to be in Richmond?
No. On-site visits are offered around the Richmond metro area, and remote support is available beyond it.
What if I just need one-time help?
Reach out and ask — we can tell you what options are available.
Is Docs4Macs part of Apple?
No. Docs4Macs is an independent consultant, not affiliated with Apple Inc.